Returns & Exchanges

At The Regimental Shop, we take pride in our heritage and quality. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery provided they are in original, unworn condition.

1

Initiate Your Request

Log into your account portal or contact our customer service team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Place the items in their original packaging with all regimental tags attached, ensuring the goods are securely protected for transit.

3

Ship the Items

Affix the provided return label to your parcel and drop it off at any authorized courier location; please retain your tracking receipt for your records.

4

Inspection and Refund

Once our quality control team verifies the condition of the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing